INTERNET SPECIAL 2024

Internet Room & Full Board Rates, Dive Package Rates- Valid from 1st January 2024 until further notice.
For bookings made directly to the resort. Price for Per Person.
 


Accommodation - Full Board - Transfers

 

 
 
Ocean View Villa Image

 
Packages Per Person - Two Sharing   Beach Villa AC View Villa AC
Inclusive : Accommodation - Full Board - Season Season
Normal Two Way Transfers Low High Low High
Special Internet Packages - US$ Nights per person per person per person per person
04 Days Accommodation & Full Board 3 425.00 455.00 395.00 425.00
05 Days Accommodation & Full Board 4 540.00 580.00 500.00 540.00
06 Days Accommodation & Full Board 5 655.00 705.00 605.00 655.00
07 Days Accommodation & Full Board 6 770.00 830.00 710.00 770.00
08 Days Accommodation & Full Board 7 885.00 955.00 815.00 885.00
09 Days Accommodation & Full Board 8 1000.00 1080.00 920.00 1000.00
10 Days Accommodation & Full Board 9 1115.00 1205.00 1025.00 1115.00
11 Days Accommodation & Full Board 10 1230.00 1330.00 1130.00 1230.00
12 Days Accommodation & Full Board 11 1345.00 1455.00 1235.00 1345.00
13 Days Accommodation & Full Board 12 1460.00 1580.00 1340.00 1460.00
14 Days Accommodation & Full Board 13 1575.00 1705.00 1445.00 1575.00
15 Days Accommodation & Full Board 14 1690.00 1830.00 1550.00 1690.00

Single suppliment add US$ 50.00 per Night

High Season:July, August2024 / 20Dec2024 - 10Jan2025

 
 

Accommodation - Full Board - Transfers + Dives

 

 
 
Ocean View Villa Image

Packages Per Person - Two Sharing   Beach Villa AC View Villa AC
Inclusive : Accomm. - Full Board - 2 Morning Dives - Season
Season
Normal Two way Transfers     Low High Low High
Special Internet Packages Nights Diving Days Total
Dives
   
04 Days Accomm - F/B - Dives 3 2 4 615.00 645.00 585.00 615.00
05 Days Accomm - F/B - Dives 4 3 6 825.00 865.00 785.00 825.00
06 Days Accomm - F/B - Dives 5 4 8 1035.00 1085.00 985.00 1035.00
07 Days Accomm - F/B - Dives 6 5 10 1245.00 1305.00 1185.00 1245.00
08 Days Accomm - F/B - Dives 7 6 12 1455.00 1525.00 1385.00 1455.00
09 Days Accomm - F/B - Dives 8 7 14 1665.00 1745.00 1585.00 1665.00
10 Days Accomm - F/B - Dives 9 8 16 1875.00 1965.00 1785.00 1875.00
11 Days Accomm - F/B - Dives 10 9 18 2085.00 2185.00 1985.00 2085.00
12 Days Accomm - F/B - Dives 11 10 20 2295.00 2405.00 2185.00 2295.00
13 Days Accomm - F/B - Dives 12 11 22 2505.00 2625.00 2385.00 2505.00
14 Days Accomm - F/B - Dives 13 12 24 2715.00 2845.00 2585.00 2715.00
15 Days Accomm - F/B - Dives 14 13 26 2925.00 3065.00 2785.00 2925.00
Single suppliment add US$ 50.00 per Night        
High Season:July, August2024 / 20Dec2024 - 10Jan2025      
 

Terms and Conditions

Check In Time : 14:30
Check Out Time : 09:30
 
Above Packages are Inclusive of :
Transfer category a) is include (Normal time check in / check out )
 
Pick up from Airport / Manado Town/Manado harbor
Drop you at Manado harbor / Manado Town / Airport 
Boat departure from Manado 14.30 - Boat departure from Cha Cha 09.30
Welcome Drink and cool towel on arrival

Accommodation in selected category

Full Board (Breakfast, Lunch, Afternoon Tea & Dinner)
Arrival day includes Dinner only / Departure day includes Breakfast only
Complimentary Daily Mineral Water
Room Amenities : Body Gel - Shampoo
Room – Beach - Boat Towels Provided
Diving with 2 morning boat dives to include Tanks, Weights, Boat transfers to Dive Sites and Guide
Complimentary Snacks, Mineral Water, Tea & Towels provided on boat
Wifi is available in all areas and is free of charge
Prevailing Government Taxes
 
Above Packages are NOT Inclusive of :
Early Check In / Early Check Out : Price on request 
Late Check Out / Late Check In : Price on request
Mandatory Bunaken National Park Entrance Fee Rp150,000
Single Occupancy Supplement US$50.00 per night
Bar consumption, laundry, & other services not specified above.
Insurance
Tips and gratuities
 
Optional :
We offer "Pick up & Transfer" service from Manado Airport or Manado Town / Manado harbor to Cha Cha
Return to Manado Airport or Manado harbor / Manado Town

 
 
Transfer Ctegory 
a) Normal Time Check in / out transfer  (check in 14:30, check out 9:30)
"Car pick up and Boat Transfer” with boat leaving 
Manado Harbor at 14:30 and Return at 09:30 from Cha Cha to Manado Town or Airport :
Included in your package
 
b) Charter time + Normal time 
Charter "Car pick up and Boat Transfer” anytime from 07:30 to 16:30

and Return at 09:30 from Cha Cha to Manado Town or Airport :
Surcharge US$ 30.00 per person – 4 guests or more price on request
 
c) Chater time  both way
Charter "Car pick up and Boat Transfer” anytime from 07:30 to 16:30
and Return to Manado Town or Airport anytime from 09:30 to 15:00 :
Surcharge US$ 60.00 per person – 4 guests or more price on request
 
Please Note we cannot guarantee room availability before 11:00 for early check in and after 11:00 for late check out, though we will always do our best to accommodate
 
Lunch is not included for early check in / late check out.
if you require lunch please let us know before arrival

Lunch is charged at IDR120,000 per person
 
 
 


 
CONDITIONS
 
• All bookings to be confirmed by e-mail
• We will hold accommodation for 3 working days to allow proof of deposit or full payment to be made.
• No booking can be transferred to third party without agreement of Bunaken Cha Cha.
• It is the responsibility of the guest to have valid travel documents to enter Indonesia.
• All guests are recommended to have adequate travel and diving Insurance. Bunaken Cha Cha cannot be held responsible for any claims in this respect.
• Diving Guests who have not dived for 6 months prior to arrival will be required to take a “Check Dive or Refresher Course”.
• Diving Guests over 65 years old will be required to give us Doctor certificate letter(original letter) mentioned that you can dive without any health problem. 
• All Diving guests are required to provide evidence of Dive Certification and Dive Log Book.
• All Divers, Snorkelers are required to sign a “Liability Release Form” on arrival at Cha Cha


There are no refunds for pre-booked unused services. 
•No refunds will be given for dive packages or prepaid courses that are not used in whole or in part for any reason, including illness, ear/tooth/headache any other health problems, lost luggage, delayed flights or customer cancellations. Unused dives from dive packages cannot be transferred to another person or another service and are non-refundable. 
 
TERMS OF PAYMENT
 
• A 50% Non –Refundable deposit is required at time of booking; we will hold accommodation for
3 days to allow proof of deposit payment
• Any Balance Payment to be received by Bunaken Cha Cha no later than 45 days prior to arrival, unless otherwise stated in our quotation.
(if this balance payment not arrived, this has to be fully paid on arrival at the resort)

• Bookings made with arrival within 45 days, full payment is required, unless otherwise stated in our quotation.
• Accommodation and Diving prices are inclusive of prevailing Local Taxes.
• Service charge and gratuities are at guests’ discretion.
 
METHOD OF PAYMENT
 
• Deposit & Balance payment

Payment can be made by Bank transfer to our local Indonesian Bank, or
Wise transfer. 


For the Bank transfer we will send Bank Details once we receive booking confirmation.
For Wise transfer we will send you the request link once we receive the booking confrimation.
we will require proof of transfer and will hold accommodation for 3 days.
All bank charges are to be borne by the transferor.

 
• Extras at Cha Cha on time of Check Out
• We accept Wise transfer, Cash US$, Rupiah, S$, Euro, Yen, GB.
• Visa and Master Card. Please note we cannot accept Amex
  (there is a possibility that we can not use a credit card machine due to the signal on remote island)

 
CANCELLATION CHARGES ON INTERNET PACKAGES
 
 
• Cancellation Up to 15 days before guests’ arrival.........50% Non refundable + 50% Penalty of the Paid balance + sending cost / bank charge 
• Cancellation 14 – 0 days before guests’ arrival............100% Penalty
 
 
 



General Terms and Conditions

 
Conditions of Booking
Reservations for stays and additional services offered by Bunaken Cha Cha in its resorts can be made directly with Bunaken Cha Cha
•All bookings to be confirmed by e-mail
We will hold accommodation for 5 days to allow for Deposit or Full Payment to arrive, otherwise the booking will be considered cancelled the reservation,
•No booking can be transferred to third party without agreement of Bunaken Cha Cha.
•It is the responsibility of the guest to have valid travel documents to enter Indonesia.
•All guests are recommended to have adequate travel and diving Insurance. Bunaken Cha Cha cannot be held responsible for any claims in this respect.
•Diving Guests who have not dived for 6 months prior to arrival will be required to take a “Refresher Course”.
•All Diving guests are required to provide evidence of Dive Certification and Log Book.
•All Divers, Snorkelers are required to sign a “Liability Release Form” on arrival at Cha Cha
•There is no refund for pre-booked unused services.


•No refunds will be given for dive packages or prepaid courses that are not used in whole or in part for any reason, including illness, ear/tooth/headache any other health problems, lost luggage, delayed flights or customer cancellations. Unused dives from dive packages cannot be transferred to another person or another service and are non-refundable.
 
Sending booking requests to Bunaken Cha Cha in any way constitutes acceptance of the “Terms and Conditions” set out for
"Public rate"
"Internet special package"
"Non refundable package"
"Terms and conditions" set by Bunaken Cha Cha on tour agent or online provider (OTA)

 
Accommodation Contract and Payment
•If you made booking through Booking .com(or Agoda), Non-Refundable Full Payment must be paid on arrival.
 (Booking .com/Agoda are not get involved with the payment of your booking)

 
•If the balance for all services and/or goods used during the stay must be paid before leaving the resort.
• If a tour agent or online provider has confirmed and sold a category to the customer that is different from the category of the booking paid for to Bunaken Cha Cha, will not be held responsible for this and will not make any refunds.

•Only those prices are valid that Bunaken Cha Cha advertised when the customer booked. No refunds will be made to customers who have paid through tour operators/agent or online providers and who have agreed on different prices.

Changes, Cancellations and Penalties

▪️In case of non-arrival on the agreed date without prior cancellation of the reservation, a penalty of 100% of the reservation value is due.
▪️No refund In the event of an early departure with any reason. 
▪️No credit or refunds will be given for personal emergencies, medical conditions, missed or irregular flights, flight delays or other reasons that make it impossible for the customer to reach the resort.
▪️No refunds will be given for dive packages or prepaid courses that are not used in whole or in part for any reason, including illness, ear problems, lost luggage, delayed flights or customer cancellations. Unused dives from dive packages cannot be transferred to another person or another service and are non-refundable.
 
Force majeure /Act of god
If the contract cannot be fulfilled in whole or in part due to force majeure, such as war, threat of war, riots, civil unrest and conflicts, terrorist activities, earthquakes, volcanic eruptions or other natural or nuclear disasters, fires, adverse weather conditions, strikes, pandemics, official prohibitions in general and other similar events of force majeure, which are beyond the control of Bunaken Cha Cha, a credit will be issued in the amount of the payments made, which must be used within the end of the same year of its issue, reschedule date will be available if only Bunaken Cha Cha has availability for the period.

 
Health matter to visit remote island
Every guest must ensure that he or she is in a healthy condition to stay on a tropical island and participate in the activities offered. Bunaken Island is located about one hour distance from main land by boat, not equipped to provide medical services and does not have the facilities to offer services to disabled guests or those requiring special assistance.

Due to sloping location, there are stairs and steps in Bunaken Cha Cha, and all balcony and terrace has some hights, also no jetty, the beach is right in front of Bunaken Cha Cha. Therefore we ask that children are always accompanied by an adult, also for the marine sports(swimming, boat tour/snorkeling from the beach, etc).  and that guests who require special assistance of any kind (disabled people, children, pregnant women or people who have difficulty moving or suffer from illness) take the necessary measures for any emergency that may arise.
Bunaken Cha Cha assumes no responsibility and is not liable for damages due to illness, injury or death of customers that have occurred for any reason whatsoever. In the event that a medical problem should arise during the stay that requires to go hospital, evacuation, use of boats, cars, Bunaken Cha Cha will provide all possible assistance, but the responsibility for paying the related costs lies exclusively with the guest.

Insurance

All guests are recommended to have adequate full travel and diving Insurance before travelling to our resort. Bunaken Cha Cha cannot be held responsible for any claims in this respect.
Divers are required to have special insurance cover for diving, for example by Divers Alert Network (DAN).

Rooms, Check-In, Check-Out

a)Unless otherwise agreed in writing, the guests has no claim to the provision of specific rooms within a room category.
b) Check in rooms are available to the guests from 2:30 pm on the agreed day of arrival.
c) On the agreed day of departure, the rooms must be vacated and returned to the resort by 9:30 am ( 11:00 am with use of optional rate check out service) at the latest. For any use beyond this, the resort can demand compensation for use.
 
Loss and Damage of Items Brought Along
a) Personal belongings brought into the resort are at the risk of the guest. Bunaken Cha Cha assumes no liability for loss, destruction or damage.
b) Objects brought along are to be removed from the guest rooms at check out time. otherwise the resort may remove and store the items at the expense and risk of the guest.
 
Facility

If you have any problems such as no water or hot water, please notify this  immediately after detection - in any case before departure - so that the resort has the opportunity to solve the situation as quickly as possible.


Electricity
We operate our generator from 7:00-12:00, 15:00-20:00, within this time we will switch on air-condition in the room.
Apart from these time, we are rely on island electricity from the village.(PLN-Indonesian company), though it is not strong enough energy to use air-conditions.

Please note - We will not run the generator even in case of no PLN provided from village in this use of the local electricity schedule time.




 
2024
Bunaken Cha Cha Nature Resort

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