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Above Packages are Inclusive of :
Courtesy Car (30 min) and Boat ( 60 min) transport from and to Manado Town or Airport
Boat departure from Manado 14.30 - Boat departure from Cha Cha 09.30
Welcome Drink and cool towel on arrival
Accommodation in selected category
Full Board (Breakfast, Lunch, Afternoon Tea & Dinner)
Arrival day includes Dinner only / Departure day includes Breakfast only
Complimentary Daily Mineral Water
Room Amenities : Body Gel - Shampoo
Room – Beach - Boat Towels Provided
Diving with 2 morning boat dives to include Tanks, Weights, Boat transfers to Dive Sites and Guide
Complimentary Snacks, Mineral Water, Tea & Towels provided on boat
Wifi is available in all areas and is free of charge
Prevailing Government Taxes
 
Above Packages are NOT Inclusive of :
Early Check In / Early Check Out : Price on request
Late Check Out / Late Check In : Price on request
Mandatory Bunaken National Park Entrance Fee Rp150,000
Single Occupancy Supplement US$50.00 per night
Bar consumption, laundry, & other services not specified above.
Insurance
Tips and gratuities
 
Transfer :
We offer "Pick up & Transfer" service from Manado Airport or Manado Town to Cha Cha and Return to Manado Airport or Manado Town
Normal Check in is at 14:30
Normal Check out is at 09:30
 
a) Normal "Car pick up and Boat Transfer” with boat leaving
Manado Harbor at 14:30 and Return at 09:30 from Cha Cha to Manado Town or Airport :
Included in your package
 
b) Charter "Car pick up and Boat Transfer” anytime from 07:30 to 16:30
and Return at 09:30 from Cha Cha to Manado Town or Airport :
Surcharge US$ 30.00 per person – 3 guests or more price on request
 
c) Charter "Car pick up and Boat Transfer” anytime from 07:30 to 16:30
and Return to Manado Town or Airport anytime from 09:30 to 15:00 :
Surcharge US$ 60.00 per person – 3 guests or more price on request
 
Please Note we cannot guarantee room availability before 11:00 for early check in and after 11:00 for late check out, though we will always do our best to accommodate
 
 
Arrival without any of our transfer package above:
 
Check In Time : 14:30
Check Out Time : 09:30
 
Lunch is not included for early check in, if you require lunch please let us know before arrival
Lunch is charged at US$ 8.00 per person
 
Your room will be available from 14:30 (though for early check in we will do our best to prepare earlier for you)
 

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CONDITIONS
 
• All bookings to be confirmed by e-mail
• We will hold accommodation for 3 working days to allow proof of deposit or full payment to be made.
• No booking can be transferred to third party without agreement of Bunaken Cha Cha.
• It is the responsibility of the guest to have valid travel documents to enter Indonesia.
• All guests are recommended to have adequate travel and diving Insurance. Bunaken Cha Cha cannot be held responsible for any claims in this respect.
• Diving Guests who have not dived for 6 months prior to arrival will be required to take a “Check Dive or Refresher Course”.
• All Diving guests are required to provide evidence of Dive Certification and Dive Log Book.
• All Divers, Snorkelers are required to sign a “Liability Release Form” on arrival at Cha Cha
• There are no refunds for pre-booked unused services.
 
TERMS OF PAYMENT
 
• A 50% Non –Refundable deposit is required at time of booking; we will hold accommodation for
3 days to allow proof of deposit payment
• Any Balance Payment to be received by Bunaken Cha Cha no later than 45 days prior to arrival, unless otherwise stated in our quotation.
• Bookings made with arrival within 45 days, full payment is required, unless otherwise stated in our quotation.
• Accommodation and Diving prices are inclusive of prevailing Local Taxes.
• Service charge and gratuities are at guests’ discretion.
 
METHOD OF PAYMENT
 
• Deposit & Balance payment
Payment can be made by Bank transfer to our local Indonesian Bank, or
Wise transfer.
For the Bank transfer we will send Bank Details once we receive booking confirmation.
For Wise transfer we will send you the request link once we receive the booking confrimation.
we will require proof of transfer and will hold accommodation for 3 days.
All bank/sending charges are to be borne by the transferor.
 
• Extras at Cha Cha on time of Check Out
• We accept Wise transfer, Cash US$, Rupiah, S$, Euro, Yen, GB.
• Visa and Master Card. Please note we cannot accept Amex
 
CANCELLATION CHARGES ON INTERNET PACKAGES
 
 
• Cancellation Up to 15 days before guests’ arrival.........50% Penalty
• Cancellation 14 – 0 days before guests’ arrival............100% Penalty
 
 
 

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